HELP CENTER

This page compiles the most frequently asked questions regarding the purchase and use of our children’s desks to help you better understand our products and services.

1. Why are you holding a clearance sale?

Due to ongoing losses, we have decided to clear out stock at a loss. All children’s desks are currently being sold at clearance prices; stock is limited, and the offer is valid only while supplies last.

2. Where are the products shipped from?

All orders are shipped from our U.S. warehouse.

3. How long does it take to ship an order?
   Order processing time: Processed and dispatched on the same day.
   Shipping time: Delivery in approximately 2 days (depending on the specific region).
4. Can I return the product?

Yes.

Return period: You may request a return within 30 days of receipt.
Refund time: Refunds are issued to the original payment method within 3 days of receiving the returned item.

5. Is product quality guaranteed?

Even during the clearance sale, we guarantee that all children’s desks undergo basic quality checks before shipment to ensure they are fully functional.

6. Does the clearance sale affect after-sales service?

It does not affect basic after-sales service. We will continue to handle order inquiries, shipping issues, and return requests.

7. Why are the prices so low?

We are currently in a clearance phase. Due to ongoing losses, we decided to clear stock at a loss, offering low prices to our customers to move inventory quickly.

If you have any further questions, please contact us via the “Contact Us” page, and we will get back to you as soon as possible.