REFUND POLICY

This return policy applies to children’s desks sold on this website and aims to provide customers with clear, transparent information regarding returns and refunds.

I. Scope of Returns

If you are dissatisfied with the children’s desk upon receipt or wish to return or exchange it, you may apply for a return, provided the eligibility criteria are met.

Due to ongoing losses, the merchant has decided to conduct a clearance sale at a loss. While all current items are clearance stock, standard return and after-sales services remain available.

II. Return Timeframe
Return application period: Within 30 days of receipt.
Return requests for orders exceeding 30 days will not be accepted (except in cases of quality issues).

III. Shipping and Logistics Information (For Reference)
Shipping origin: USA
Order processing time: Same-day processing
Shipping duration: Approximately 2 days for delivery

IV. Refund Information
Refund processing time: Refund issued via the original payment method within 3 days of receiving and verifying the returned item.
Refund method: Returned via the original payment channel.
Refund amount: Determined based on the condition of the item (specifically, whether its potential for resale is affected).

V. Return Conditions

To ensure a smooth return process, please ensure that:

The item remains substantially intact and in a condition suitable for resale.
All accessories are included (if applicable).
There is no man-made damage (excluding quality issues).

VI. Return Process
Contact customer service to submit a return request.
Obtain the return address and instructions.
Ship the item back as instructed.
Warehouse receives and inspects the item.
Refund processing is completed.

VII. Clearance Sale Notice

Due to ongoing losses, the merchant has decided to conduct a clearance sale at a loss; however, the current return policy remains in effect, ensuring that basic customer rights are upheld.

If you have any questions regarding returns, please contact customer service via the “Contact Us” page, and we will assist you with the process.